This guide explains how to get started with Sentry with a dex-enabled vending machine.
To get started, get a machine to communicate with Sentry.
Getting your vending machine to communicate with Sentry will depend on the modem / credit card reader on the machine.
The next step is to set up your machine in Sentry. The recommended way for setting up vending machines is to set them up after a communication device has dialled into Sentry.
To do so, navigate to your communication devices page: https://app.sentryvend.com/commdevices
Once your vending machine has communicated with Sentry, it should appear in this list. Once it appears, you will see it identified by a unique modem number. Click on this number to take you to the detailed communication device page.
From this page, press the button ‘Set up machine from device’. This will take you to the machine creator form.
On the machine creator form, enter information about the vending machine, such as a unique asset ID. Bear in mind the following:
Once you have filled out the machine creator form, press ‘Create machine’ to submit the form. This will create the machine.
In order to service machines, you must first plan a service run. Planning a service run allows you to select which machines to service, and generate a picklist for those machines.
To plan a service run, hover over the ‘Routes’ menu at the top of the page, then hover over the route that you want to plan a service run for, then press ‘Create service run’:
This will open the service run creator form.
In the service run creator, there are two required fields to create a service run:
To set these, click on the checkboxes under ‘Planned’ to select machines which you would like to be planned for service.
Click on ‘Select a date’ to select the date for the service run.
These are shown in the following screenshot:
Once you have selected at least one machine, and a date, you can then create the service run by pressing ‘Create service run’.
Service runs are completed using the SentryMobile app. You can download the SentryMobile app here:
Android: https://play.google.com/store/apps/details?id=com.grt.sentryiPhone: https://apps.apple.com/au/app/sentry/id1484751651
Once logged in, you will see your created service run. Clicking on it will show the machines in your service run:
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